Currently, I'm working as a Senior UX Consultant at Salesforce. I'm responsible for helping our most strategic clients realise the business value of Salesforce products via a user and customer-centric approach.
I like to identify, uncover and solve complex problems while working with end-users and stakeholders to co-create desired and helpful solutions that are both valuable and feasible.
Outside of work, I enjoy cooking, dancing and gaming. I'm also on a side quest to locate the single best bowl of ramen in existence.
A modern banking platform for small medium business owners, with the goal to bring convenience and efficiency to business owners’ day-to-day.
An enterprise solution for Portfolio Managers which delivers automated and personalised customer insights, with actionable recommendations.
Revamping the end to end experience for Off-Plan property buyers and investors, with a prioritised focus around commit, close and retention.
Refining the client's CX strategy and customer service blueprint for new entry into the US market.